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Will I be notified when the issue is resolved?
Yes. Once we’ve reviewed and resolved the issue, you will receive a confirmation email or notification through your dashboard. We appreciate your help in improving the platform.
How fast do you fix reported bugs?
We prioritize bug fixes based on severity and impact. Most minor issues are addressed within 24–48 hours, while more complex bugs may take slightly longer. Our team works diligently to ensure your learning experience is seamless.
I found a bug—what should I do?
If you notice something that isn’t working as expected, please report it immediately. Use our Contact Form or email info@fluencyeasy.com with a description of the issue, a screenshot (if possible), and steps to reproduce the problem. This helps our technical team identify and fix bugs faster.
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